Health Care Information

The Institution offers health insurance coverage through Aetna. Upon employment with the Institution, you may elect coverage through Aetna for yourself and your family.

You can create your secure member account on Aetna's website to find forms and view information about your personal account by clicking here

If you choose not to be covered immediately upon employment you may enroll in Aetna during the open enrollment period of any subsequent year.

Health Advocate

Carnegie is also pleased to add Heath Advocate to its Aetna plan. Health Advocate, the nationals leading healthcare advocacy and assistance company, is available to you at no cost. Coverage is also available to your spouse, dependent children, parents, and parents-in-law. Health Advocate is a 24/7 support service to help you with finding the right doctors, resolving claims issues, untangling medical bills, assisting with eldercare issues facing your parents and parent-in-law, helping in the transfer of medical records, and more.


Carnegie is pleased to add Teladoc to its Aetna plan. Teladoc is a national network of U.S. board-certified family practitioners, pediatricians, and internists who use electronic health records to diagnose, treat, and write prescriptions, when necessary. If you are having trouble getting in to see your existing doctor, and have a non-emergency medical issue, such as cold and flu symptoms, bronchitis, sinus problems, ear infections, etc., you can log in to your Teladoc account or call 1- 800-Teladoc to request a phone or online video consult with a Teladoc doctor. The average doctor call-back time is 16 minutes.

Teladoc doctors are board-certified in internal medicine, pediatrics, and family medicine. They have their own medical practice and have incorporated telehealth or telemedicine into their practice because they see it as a way to give more affordable, more convenient access to quality care.

Teladoc is available 24/7, so whether you are vacationing, traveling on business, or it's the middle of the night, Teladoc is there. And, the maximum fee is only $40, so you visit is covered by your copay.

Please be sure to read the attached material about Health Advocate and Teladoc.