Health Advocate, the nation’s leading healthcare advocacy and assistance company, is available to you and your family at no cost. The Health Advocate program is a free service that connects members with a Personal Health Advocate. Each advocate is a healthcare expert with extensive experience supporting people make educated decisions about important health care issues. Coverage is also available to your spouse, dependent children, parents, and parents-in-law and is completely confidential.
Health Advocate can help you:
- Sort through information from doctors, dentists, specialists and other health care professionals
- Assist you with finding a health care professional to meet your needs
- Schedule appointments and arrange second opinions
- Set up special procedures and tests
- Get answers about test results, diagnoses and medications
- Research newest treatment options
- Transfer medical records, X-rays and lab results
- Negotiate payment plans for your out-of-network medical bills
- Understand your appeal rights for bills from doctors, hospitals and other health care professionals
- Find in-home care, adult day care, assisted living and long-term care
- Understand Medicare, Medicaid and Medicare supplemental plans
- Coordinate care between different doctors and hospitals
- Research transportation to appointments
Using Health Advocate
If you are enrolled in Aetna, you and your family can use Health Advocate. Your spouse, dependent children parents and parents-in-law can all call as often as they need to, even if they’re not covered by your plan. And it doesn’t cost you anything.
Health Advocate Resources
