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One Medical is a concierge medical practice that provides care—right from your phone—and in person in 10 cities around the country. Now more than ever, it is important for you to have a place to turn for medical care and health information. Carnegie has partnered with One Medical to provide employees with a One Medical membership that gives you 24/7 access to reliable medical care whenever you need it. 

For locations at which there is not a One Medical office, employees will be able to use One Medical for telemedicine as well as to locate in-person COVID-19 testing, flu shots, and other services. Carnegie covers the membership fee for your spouse/domestic partner and for your dependents. All you have to do is register and download the app.

Virtual In-Person Care

One Medical’s virtual care can help you skip unnecessary trips to the doctor’s office, ER, or urgent care, so you can protect your health and that of those around you. Their medical team can diagnose and treat many health issues over messages or video chat on the app.

It’s a great way to get advice and care for things like:      

  • Colds, flu, and COVID 19
  • Pink Eye
  • Skin Issues
  • Allergies
  • Vomiting
  • Injuries, Minor cuts
  • Urinary tract infections
  • Headaches
  • Stomach bugs


Currently One Medical provides pediatric services at its west coast locations only. Pediatrics for children under the age of 14 is not available in DC, MD or VA. One  Medical will provide concierge services to parents in DC, MD or VA looking for pediatric physicians. They will help you to locate pediatric providers and schedule appointments.

COVID-19 Testing

One Medical provides COVID-19 testing at all of its locations. Testing is by appointment and can be scheduled using the One Medical app. Testing availability is updated hourly. If you are not able to schedule testing through the app contact One Medical directly for testing options including at home testing and testing availability at non-One Medical locations.


To Begin Using One Medical

One Medical provides same day in-person or remote appointments, unlimited 24/7 chats with the virtual medical team, online appointment booking, 85+ locations with drop-in labs, prescription renewals in the app, and more. To get started now:

  • Go to, click “Activate now”
  • Enter your email address
  • Enter the activation code "CISXMED"
  • Select level of coverage: Self, Spouse or adult dependent membership or child membership
  • Set up your profile
  • Download the One Medical app to your mobile device